-
Opening hours
24 / 7 Support -
WhatsApp / Call us
+234 904 926 7904, +234 815 934 9738
Client Experience Associate
Client Experience Associate
- posted on: September 22nd, 2026 (1 month ago)
- by: Aforjarik Hr Vacancies
- Job Role: Client Experience Associate
- Salary: N/A
- Qualification: BSc.
- Job Type: Permanent
- Vacant till: November 21st, 2026
Location: Zoo Road, Kano
Job Type: Full-Time
Work Mode: On-site (Monday – Friday)
Experience: 1–3 years
Salary: ₦170,000 – ₦190,000 Gross monthly
Application Closing Date: 7th October, 2026
About the Role
WorkAtlas Consult is seeking a Client Experience Associate to deliver an exceptional client experience while ensuring smooth day-to-day workspace operations — combining customer service, administrative support, facility coordination, and client account management.
Key Responsibilities
* Serve as the first point of contact for clients, visitors, and prospective members
* Manage client onboarding, workspace allocation, and account administration
* Build client relationships by responding promptly to enquiries and resolving issues
* Coordinate billing activities, invoicing, and account updates
* Maintain accurate records of contracts, memberships, and renewals
* Ensure offices and shared spaces meet presentation and operational standards
* Coordinate workspace setup, meeting room bookings, and client requests
* Monitor and report facility issues (equipment, utilities, connectivity, maintenance)
* Coordinate with janitorial staff, security, vendors, and building management
* Conduct workspace tours for prospective clients
* Support client retention and occupancy goals
* Prepare operational reports and support the Community Manager
Requirements
* Bachelor's Degree in Business Administration, Hospitality Management, Mass Communication, Marketing, or related field
* 1–3 years' experience in customer service, client relationship management, hospitality, or administrative support
* Proficiency in Microsoft Office Suite
* Experience with CRM systems or office management software is an added advantage
Benefits
* Medical insurance (self and spouse)
* Monthly airtime allowance
* Pension contributions
* Accident and life insurance cover
* Career development and training opportunities
How to Apply
Send your updated CV to careers@workatlasconsult.com using the job title as the subject of the email.
Job Type: Full-Time
Work Mode: On-site (Monday – Friday)
Experience: 1–3 years
Salary: ₦170,000 – ₦190,000 Gross monthly
Application Closing Date: 7th October, 2026
About the Role
WorkAtlas Consult is seeking a Client Experience Associate to deliver an exceptional client experience while ensuring smooth day-to-day workspace operations — combining customer service, administrative support, facility coordination, and client account management.
Key Responsibilities
* Serve as the first point of contact for clients, visitors, and prospective members
* Manage client onboarding, workspace allocation, and account administration
* Build client relationships by responding promptly to enquiries and resolving issues
* Coordinate billing activities, invoicing, and account updates
* Maintain accurate records of contracts, memberships, and renewals
* Ensure offices and shared spaces meet presentation and operational standards
* Coordinate workspace setup, meeting room bookings, and client requests
* Monitor and report facility issues (equipment, utilities, connectivity, maintenance)
* Coordinate with janitorial staff, security, vendors, and building management
* Conduct workspace tours for prospective clients
* Support client retention and occupancy goals
* Prepare operational reports and support the Community Manager
Requirements
* Bachelor's Degree in Business Administration, Hospitality Management, Mass Communication, Marketing, or related field
* 1–3 years' experience in customer service, client relationship management, hospitality, or administrative support
* Proficiency in Microsoft Office Suite
* Experience with CRM systems or office management software is an added advantage
Benefits
* Medical insurance (self and spouse)
* Monthly airtime allowance
* Pension contributions
* Accident and life insurance cover
* Career development and training opportunities
How to Apply
Send your updated CV to careers@workatlasconsult.com using the job title as the subject of the email.