Customer Service Representative | Yellowdoor Hotels

Customer Service Representative | Yellowdoor Hotels

  • posted on: October 8th, 2026 (1 month ago)
  • by: Aforjarik Hr Vacancies
  • Job Role: Customer Service Representative
  • Salary: N/A
  • Qualification: BSc.
  • Job Type: Permanent
  • Vacant till: December 7th, 2026
📍 Location: Abuja, Nigeria
Job Type: On-site
Compensation: ₦80,000–₦100,000

About the Role

YellowDoor Hotels is hiring a Customer Service Representative to ensure guests receive timely, thoughtful support and that the restaurant has accurate information to deliver a premium experience.

Key Responsibilities

- Respond to guest enquiries across phone, WhatsApp, social media, and email.
- Manage reservations, preferences, special requests, and guest records accurately.
- Resolve routine complaints and escalate refunds or serious concerns promptly.

Requirements

- 2–4 years of relevant experience.
- Must be based in Abuja.
- Must be available to work on-site in Wuse 2.
- Must be comfortable with rotating shifts, including evenings and weekends.

→ Apply at https://www.tezera.ai/j/customer-service-representative-4bf864?utm_source=jnn